Provide customer service via live chat and email/ticket support. Handle customer inquiries … regarding products, orders, accounts, delivery schedules, tracking and shipping.Tasks also include assisting customers complete their cart, offer to place order, billing adjustments, refunds, returns, reshipment and cancellations as per request of the customerShow moreShow less
Administrative duties - Use of Google Spreadsheet, Google Docs, making slide presentatio …ns Accounting task: Invoicing and journal entry. Use of Waveapp accounting software HR/Recruitment task: Sorting, screening of applicants on Laimoon.com Updating and maintaining property listings on AirBnb and Dubizzle Social Media Management – Instagram, Facebook Data Entry – PDF Conversion to Spreadsheet/Word Schedule management – Use of Google calendar Email management – Gmail, Google drive Processing booking checklist: Requesting for guest passport, Sending property guide to guest, filing itinerary and other files to Google drive, Web Research / Data collection Other Administrative tasks as assigned.Show moreShow less
Manage questions and answers by community membersEducate the community about current and f …uture developments of the companyActively managing and posting engaging content Respond to comments in order to foster a positive communityShow moreShow less
Thanks for the quick work Lyn!
Great to work with, professional and detail oriented
Lyn is superb. Her English is phenomenal, she is attentive, takes direction well and gets the job done quickly and professionally. I would definitely recommend her to others.